Telehealth

Telehealth at a Glance

Not sure where to begin? Talk through your child’s needs with our team before you decide.

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Telehealth Now Available at NAPA London

Telehealth is an online service for physiotherapy, occupational therapy, and speech therapy via live video conferencing (think FaceTime or Skype). The therapy sessions are conducted using a video chat platform and are facilitated by a licensed NAPA therapist. The therapist utilises a direct 1:1 interaction with the patient and patient’s family and may use a combination of “coaching” methods. For example, using the parent to implement therapeutic strategies and techniques throughout the session.

What this means for your child

Telehealth sessions remain personalised to your child, with a large focus on parent and family education so therapy strategies carry over into everyday life at home.

What Does a Telehealth Session Look Like?

Our telehealth sessions run for a duration of 45 minutes. Part of your initial session may be comprised of a quick technical run-through, to make sure parent and therapist devices are synced appropriately. Telehealth visits are structured to:

Address therapy goals

Sessions focus on your child’s current therapy goals.

Support your home programme

Troubleshoot any home exercise programme difficulties.

Answer your questions

Get help transferring skill sets from the clinic environment to the home environment.

Who Can Participate?

Any patient with current therapy authorisation with NAPA will be eligible for Telehealth services.

A current evaluation on file

In general, patients must also have a current therapy evaluation on file, as Telehealth does not allow for performing evaluations via video conferencing.

Access to a device

It is also required that the patient has access to a video platform via a home tablet, computer, or phone. NAPA utilises Microsoft Teams to facilitate its sessions.

We only have very limited times allocated for telehealth, as our focus is on face-to-face, in-clinic therapy.

How Families Use Telehealth

Telehealth sessions may also be a great alternative for parents or carers who are looking for:

  • In-home guidance on activities you can do with your child
  • Home exercise programmes
  • A NAPA therapist to hand over to or guide your local therapist, teacher, school or carer
  • Pre-intensive or post-intensive check-ins and follow-ups

Pricing

Our telehealth sessions cost the same as our regular weekly sessions. This includes your 45-minute consult and the additional preparation time that therapists are required to complete.

How to Get Started

  1. Register your interest.Email us at info@napacentre.co.uk to register your interest in telehealth services with NAPA London.
  2. Receive your Welcome Packet.We will send you our Telehealth Welcome Packet, which explains things a little more, and one of our team will be in contact with you shortly.
  3. Have your first session.Your initial session may include a quick technical run-through to make sure your devices are synced before therapy begins.

Frequently Asked Questions

How long is a telehealth session?

Our telehealth sessions run for a duration of 45 minutes. Part of your initial session may be comprised of a quick technical run-through.

Who can take part in telehealth?

Any patient with current therapy authorisation with NAPA will be eligible. In general, patients must also have a current therapy evaluation on file, as Telehealth does not allow for performing evaluations via video conferencing.

What do I need for a telehealth session?

You will need access to a video platform via a home tablet, computer, or phone. NAPA utilises Microsoft Teams to facilitate its sessions.

How much does telehealth cost?

Our telehealth sessions cost the same as our regular weekly sessions. This includes your 45-minute consult and the additional preparation time that therapists are required to complete.

Where We Offer Telehealth

Telehealth is delivered by our team at NAPA London. If you would like more information, please email us at info@napacentre.co.uk or call 020 4515 5441 and one of our friendly team members will be able to answer your questions.

Have Questions About Telehealth?

Our team is here to help you understand whether Telehealth is the right fit for your child.

Book a Discovery SessionGet Started

or call 020 4515 5441

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