At NAPA, we are constantly looking for ways to better support your family’s journey. To make staying connected easier than ever, we’re evolving our digital home to Ocean Friends—a single, streamlined system for everything from session registration to direct communication. We know your time is valuable and that digital updates can feel fast, so we’ve designed this transition to be a natural next step that brings all your essential tools together in one place. This page is your dedicated resource hub to help you feel confident and prepared as we move forward together.
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Check out these helpful guides on some of our favorite features.
The new portal is designed to make it easier for families to manage care, appointments, forms, payments, and important records, all in one place. Here are some of the biggest improvements with Ocean Friends.
Families can view intensive appointments in one convenient location within Ocean Friends. This makes it easier to keep track of schedules without having to look in multiple places. As of October 5th, 2026, weekly appointments management is now available with the app!
The Ocean Friends mobile app makes it easier for families to access their accounts on the go. Whether you are checking appointments, reviewing information, or managing account details, the portal will now be mobile-friendly and more convenient to use from your phone or tablet.
Moving forward, intake documents will be accessible directly through the new portal. Families can now view these documents within Ocean Friends instead of requesting them from the front desk.
Recommendations will now be updated directly in the system, allowing families to view the latest information in one place.
The intake update process will be much easier. Updates have been reduced to essential questions only. Information already completed during the initial intake will be pre-filled, while still remaining editable, so families can review and update details more quickly.
Families will be able to request excuse letters for intensive sessions directly through the app, creating a more convenient process and reducing the need to contact the office separately.
Beginning Wednesday, 7 October, we’ll email you an invoice every Wednesday if you have a balance due. You can also view your invoice and pay directly in the Ocean Friends app, so you’ll always know what you owe. If you don’t have a balance, you won’t get an invoice.
Check back for updates. We’ll continue adding guides, resources, and important information here as we get closer to launch.
We are making this change to create a more streamlined, mobile-friendly experience for families and to make important information easier to access.
You’ll use your cell phone number to log in to Ocean Friends. Make sure it’s updated in your existing MyNAPA profile.
MyNAPA is becoming part of the Ocean Friends platform. After launching, families will no longer have access to MyNAPA.
All key family information from MyNAPA will be transferred to Ocean Friends, ensuring you can still access the necessary details on the new portal. Rest assured, your MyNAPA information will be available to you in Ocean Friends at launch.
Yes. Ocean Friends includes a mobile app, so families will be able to access the portal from their phone or tablet.
Recommendations will be updated directly in Ocean Friends, so families can view the latest information in one place.
This page will serve as the main resource hub for updates, next steps, and support throughout the transition to Ocean Friends. Also check out our social media accounts for the latest news and updates
Please email oceanfriends@napacenter.org for help
