Although deposits are non-refundable, a portion may be eligible to be credited to a later intensive date per the criteria below.
61+ Days prior to the session start date: You may transfer your intensive deposit to another session but will be charged a £100 cancellation fee.
31-60 Days prior to the session start date: You may transfer your intensive deposit to another session but will be charged a £500 cancellation fee.
0-30 Days prior to the session start date: We are unable to transfer any amount of your deposit. The balance of any payments made for this intensive can be transferred to another session.
Within an intensive period: Should you decide to cancel or not participate in any of your intensive sessions, a £60 cancellation fee will be charged for each session missed.
If we need to pull your family from the schedule due to non-payment of the remaining balance the £1,000 cancellation fee will apply.
Live Q&A every week for families new to NAPA. Come with your questions!